Privacy Policy

Information We Collect

We collect information you provide directly to us when you request access to the service or contact us for support. This includes your requested username, invite code, backup contact email address, and any other details you choose to provide during the onboarding process.

Automatically Collected Information

To ensure reliable email delivery, prevent service abuse, and maintain network security, our mail routing infrastructure and the SmarterMail suite automatically log minimal access data. This includes your IP address, browser type (when accessing webmail), referring URLs, and basic timestamps of connection events. We do not track your activity across the web or parse the content of your communications.

How We Use Your Information

We use the information we collect strictly to:

• Provide, maintain, and secure our email infrastructure
• Process your access requests and safely transmit setup credentials
• Send essential network alerts, service updates, and support communications
• Respond to your direct inquiries and technical troubleshooting requests
• Monitor network traffic patterns to prevent outbound spam and server malicious activity

Information Sharing

Your data is strictly yours. We do not sell, trade, or share your personal information or email data with third parties. Information is only handled by our trusted hosting provider to operate the mail servers under strict confidentiality agreements, or if explicitly required to comply with binding legal obligations.

Data Security

We implement robust technical and organizational measures via our hosting platform to safeguard your data and mailbox integrity. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access, correct, or request the deletion of your account and backup information
• Request the absolute termination and removal of your hosted mailbox
• Object to or restrict certain processing of your administrative details
• Withdraw your consent to remain part of the service at any time

Cookies

We use essential session cookies exclusively to keep you securely logged into the SmarterMail webmail portal and to remember your local interface preferences. We do not use advertising, tracking, or third-party analytical cookies. You can set your browser to refuse cookies, though doing so will prevent you from logging into the webmail panel.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal adjustments. We will notify you of any changes by posting the revised policy on this page and updating the "Updated" date at the top of the document.

Contact Us

If you have any questions about this Privacy Policy or how your data is managed, please contact us at legal@cubely.me.